Frequently Asked Questions

Threadless jewellery is a new type of flatback jewellery that is simpler to use

You no longer have to schedule time to change your cartilage jewellery, it's as easy as push, press, done!

The top simply pushes into the post and there you go, your new jewellery is on! No more screws, losing the top or unscrewing it by mistake.

All Cura Threadless jewellery comes with the pin pre-bent, so there is no need to bend more unless you would like it slightly tighter or looser (see diagram below for how to bend the pin for a tighter fit)

Check out the video below to see how to insert your threadless jewellery.

Cura jewellery is all 16G/1,2mm (post thickness) this means that the earring will ONLY fit into piercings done with a 16G needle - this is the standard needle size for cartilage piercings done at professional piercing studios. 

Please ensure that your piercing is 16G before purchaseing as we DO NOT refund earrings that do not fit.

Please consult our size guide below for standard sizes (this can differ for each person) of posts for healed piercings, if you are still unsure, please visit one of our official Cura stockists to ensure you get the right size for your piercing.

Flat Back Posts Lengths

Flat back earrings come in a range of standard lengths: 

6mm Length - Standard size for healed piercings i.e Tragus, Helix, Forward Helix and Scapha

8mm Length - Normally for thicker cartilage or newer piercings i.e. Conch, Lobes or newly pierced cartilage

10mm Length - Not common for healed piercings or jewellery changes - these are normally used by piercing studios. 

Segment rings or hoops come in various sizes for different piercings. 

Please consult the size guide below, or visit one of our official Cura stockists to ensure that you purchase the right size ring for your piercing. 

Please note: we do not accept returns or process any refunds for incorrect sizes purchased.

All Cura jewellery is sold singly. To order a pair, please add two of the item to your cart. 

Cura will always uphold its hypallergenic promise with all our jewellery. 

Our 18K Gold and 18K Rose Gold jewellery does not compromise on this through the use of  special process called PVD coating.

PVD (Physical vapor deposition) is a new coating process that is used for coating metals such as titanium and stainless steel while preserving the hypoallergenic properties of the base metal.

PVD coating is more resistant to corrosion from sweat and regular wear than gold plating. 

Unlike regular gold plating that easily fades, scratches and loses its colour. PVD coating is a superior coating process that ensures a highly durable, long lasting colour and scratch resistant piece of jewellery. 

The process is very easy! 

All you have to do is:

1. Choose the earring you like
2. Choose the size and colour (please ensure the size is correct as we do not do returns or refunds for incorrect sizing)
3. Add to cart
4. Fill in all your details 
5. Make payment 
6. Your earrings will be on their way to you

Discount codes can be used on our checkout page during normal pricing periods. 

Discounts are applied automatially when the discount code is entered.

First time customers and subscribers have a limited time to use discount codes at checkout, thereafter they will expire 

Discounts codes cannot be used during sales. 

Unfortunately, we cannot accept returns, refund or exchange any earrings for hygienic reasons. Please ensure that the correct size is chosen and that the earrings will fit into your piercings before making a purchase as all our earrings are designed for cartilage piercings done with a 16G needle. 

Our earrings WILL NOT FIT into piercings pierced with a gun and we cannot refund or accept returns in this case.

Shipping costs from online purchases are non-refundable.

Returns/ Exchanges of damaged or defective items:

We have a 30-day return policy on damaged or defective items ONLY, which means you have 30 days after receiving your item to request a return and exchange. Please read our refunds and returns policy for more information. 

All Cura orders are dispatched within 24 working hours of being recieved. 

Orders are delivered using a Courier Company - The Courier Guy or Skynet and can be tracked on our site using your order number.

Click here to track your order

Shipping and tracking updates are sent via email, keep an eye on your inbox after placing your order for details on where your order is en route to you. 

Delivery to your door takes between 2-4 working days, please note there may be delays during sales due to high volume of orders.